1. General Policy
1.1. TRUCOI operates as an online transport marketplace connecting shippers, transporters, brokers, and truck owners. We do not directly handle or oversee payments between users.
1.2. Users are responsible for verifying the credibility of other parties before making any financial transactions.
2. Payment Responsibility
2.1. TRUCOI does not promote or recommend making advance payments without proper verification.
2.2. We strongly advise users to contact and validate the other party before closing a deal.
2.3. We are not responsible for any incorrect, fraudulent, or failed transactions between users.
3. Subscription Payment Policy
3.1. Subscription fees are charged for accessing premium features on the Platform.
3.2. All payments for subscriptions are final. No refunds will be issued once a payment is processed.
3.3. Users must review their selected plan before making a purchase. TRUCOI will not be liable for accidental or incorrect subscriptions.
4. Data Usage & Privacy
4.1. We collect and store user data to enhance the platform experience and improve services.
4.2. We do not share personal data with third parties without user consent, except as required by law.
5. Limitation of Liability
5.1. TRUCOI is a neutral platform and does not guarantee the success or security of transactions between users.
5.2. We do not take responsibility for disputes, fraud, or miscommunications between users.
5.3. Any legal issues arising from transactions between users must be resolved independently.
6. Updates & Changes
6.1. TRUCOI reserves the right to modify these policies at any time.
6.2. Users will be notified of significant changes through platform announcements or emails. Continued use of the Platform implies acceptance of updated terms.
7. Contact Us
7.1. If you have any questions about these policies, please contact us at support@trucoi.com.
